Refund policy

Dawid Does Merch aims to provide a satisfying shopping experience for all of our customers, but we understand that occasionally a product is just not right for you. We want to make our returns and exchanges program as simple as possible for you, our valued customers and viewers.

Requirements for returns & exchanges: 

• Within 30 days - you must contact Dawid Does Merch about any issues with your order within 30 days of delivery.
• Include original packaging & product in like-new condition - any returned product(s) must be returned with any original packaging, and in the condition which the product(s) arrived. Dawid Does Merch may reject the returned product if there is damage to the product and/or product packaging. If a returned product is rejected, no refund will be issued to the customer, and the customer may choose to have the product shipped back to them at their own cost. If the customer chooses not to ship the product back to them, Dawid Does Merch will recycle or dispose of the product.

Process

1. Contact Dawid Does Merch at dawiddoesmerch@gmail.com
2. If an order or product is deemed eligible for return by Dawid Does Merch support, we will email you a return label. Follow the instructions in the return label email to ship the product back to our distribution facility.
3. Drop the package off at the shipping carrier's location.
4. Wait for confirmation of receipt from Dawid Does Merch support staff.
5. If you have any additional questions about our returns process or any other aspect of our purchase experience, please contact support at the email listed in our site's footer.

Thank you for shopping with us!